Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPSPS3011A Mapping and Delivery Guide
Use and maintain business technology related to swimming pool and spa servicing

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPSPS3011A - Use and maintain business technology related to swimming pool and spa servicing
Description This unit of competency specifies the outcomes required to select, use and maintain a range of business equipment related to swimming pool and spa maintenance. This includes the effective use of business technology to organise information and data, handle client payments, and monitor swimming pool and spa conditions.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit of competency supports the work of swimming pool and spa technicians engaged in servicing domestic, commercial and public swimming pools and spas.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select equipment.
  • Equipment is selected to achieve task requirements.
  • Equipment is handled, transported and stored in line with manufacturer recommendations and enterprise procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by demonstration of the use and maintenance of business technology related to swimming pool and spa servicing.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person should demonstrate the ability to:

select appropriate business technology for use in completion of work tasks associated with swimming pool and spa servicing

demonstrate safe use of business technology used in swimming pool and spa servicing

perform routine maintenance of business technology used in swimming pool and spa servicing.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with relevant regulatory and Australian standards’ requirements.

Resource implications for assessment include:

relevant codes, standards and government regulations

a technical reference library with current publications on business technology used in swimming pool and spa servicing.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

This unit could be assessed on its own or in combination with other units relevant to the job function.

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to interact in an ethical manner with clients from diverse social, economic and cultural backgrounds

decision-making and problem-solving skills to select appropriate business technology to perform work tasks related to swimming pool and spa servicing

literacy skills to interpret and follow instructions provided in manuals, training booklets and online help facilities dealing with swimming pool and spa servicing business technology

numeracy skills to interpret numerical information obtained from using the business technology used in swimming pool and spa servicing

research skills to identify and access sources of information on business technology related to swimming pool and spa servicing

technology skills to use business technology related to swimming pool and spa servicing

Required knowledge

enterprise policies, protocols and procedures relating to:

information technology

use of business technology

equipment use and maintenance procedures:

general business technology:

computer technology, i.e. laptops and personal computers

digital cameras

digital tablets

electronic diary or scheduler

global positioning system (GPS)

modems

printers

scanners

smart phones

tablets and other mobile devices

point-of-sale equipment:

cash register

EFTPOS

scanners

swimming pool and spa-specific equipment:

digital water testing devices

photometers

pool management software packages

WHS implications of using business technology

swimming pool and spa product and service knowledge

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Equipment may include:

general business technology:

computer technology:

digital cameras

electronic tablets

laptops and personal computers

electronic diary or scheduler

GPS

modems

printers

scanners

smart phones

tablets and other mobile devices

point-of-sale equipment:

cash registers

EFTPOS equipment

scanners

swimming pool and spa-specific equipment:

chlorometers

digital water testing devices

electronic stopwatches

electronic thermometers

photometers

pool management software packages.

Routine maintenance may include:

in-house cleaning and servicing of equipment according to manufacturer guidelines

periodic servicing by qualified or manufacturer-approved technicians

regular checking of equipment

replacing consumables.

Appropriate person may include

business owner

contractor

manufacturer

other staff

supervisor.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Equipment is selected to achieve task requirements. 
Equipment is handled, transported and stored in line with manufacturer recommendations and enterprise procedures. 

Forms

Assessment Cover Sheet

CPPSPS3011A - Use and maintain business technology related to swimming pool and spa servicing
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSPS3011A - Use and maintain business technology related to swimming pool and spa servicing

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: